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Brand24 Reviews

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Overall Rating

4.6
8 Reviews
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About Brand24

Brand24 is a comprehensive online monitoring tool that provides real-time access to mentions across social media, news, blogs, videos, forums, podcasts, and reviews. With Brand24, you will never miss an important mention. The platform offers powerful, reliable metrics to measure brand awareness, track reach and engagement, and provide customer insights. Brand24 is powered by advanced AI technology that can even detect sarcasm, saving you time and allowing you to make sense of data effortlessly.

Brand24 Pros & Cons

Brand24.com has several pros and cons:

Pros:

  • Multiple plans available: This allows for flexibility depending on the size and needs of your business.
  • Competitive prices: The pricing is affordable compared to other social media monitoring tools.
  • Up to 250,000 mentions: This allows for extensive social media monitoring.
  • Strong listening, mention, and influencer analytics features: These features provide valuable insights for your brand.
  • User-friendly interface: This makes it easy for users of all tech skill levels to navigate the platform.

Cons:

  • Not ideal for enterprises: The features may not be sufficient for larger businesses.
  • Only integrates with Slack: This could be a limitation if your business uses other collaboration tools.
  • No collaboration tools: This could be a disadvantage for teams that need to work together on social media monitoring.
  • Lacks tools for posting, scheduling, and managing comments: This means you may need to use another tool in conjunction with Brand24 for these tasks.
  • Can only archive a year's worth of social data: This could be a limitation if you need to access older data.

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Brand24 Customer Reviews (8)

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Cauã Barbosa
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May 2, 2023
Vala Lucchese
Vala Lucchese
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May 2, 2023
Melanie Jaeger
Melanie Jaeger
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Apr 30, 2023
Elise Page
Elise Page
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Apr 29, 2023
Madeleine Spencer
Madeleine Spencer
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Apr 29, 2023
Cheryll Novak
Cheryll Novak
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Apr 29, 2023
Sumner Galarneau
Sumner Galarneau
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Apr 28, 2023
Patricia Salas
Patricia Salas
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Apr 28, 2023

Brand24 Customer’s Q&A

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Brand24 Features and Benefits

Brand24.com is a social media monitoring tool that offers a variety of features and benefits. Here are some key features:

  • Smart Social Media Monitoring: This feature allows businesses of all sizes to monitor their social media presence effectively.
  • Sentiment Analysis: This feature calculates an authority index for every discussion participant, providing insights into the sentiment around your brand.
  • Alerts: These are additional email/in-app notifications of significant changes in discussion quality and quantity.
  • Data Exporting: This feature provides automated PDF reports, .xls files, and infographics with key statistics from your dashboard.
  • Filtering: A set of filters for narrowing down your results to suit the way you work.
  • Mentions Feed: An organized stream of your company mentions for faster interactions.
  • Discussion Volume Chart: An intuitive representation of changes in discussion volume and reach.
  • Marketing Analytics: This feature provides actionable insights that save time and allow for data-driven decisions.
  • Influence Score: This feature calculates an authority index for every discussion participant, helping to identify key influencers in your industry.

The benefits of using Brand24.com include:

  • Real-time Interactions: Discover what people say about your brand and take action in real time.
  • Identify Changes: Identify sudden changes in the discussion volume to protect your company image.
  • Understand Your Audience: Get a better understanding of who is talking about your brand online.
  • Identify Influencers: Pinpoint your industry influencers to make conscious decisions about who you should be working with.
  • Understand Customer Attitudes: Thanks to mention sentiment (positive, negative, neutral), you can get a better understanding of customer attitudes and spot problematic areas which need immediate attention.
  • Customizable Alerts: Be the first to discover changes in the volume of discussion around your brand. Customize your alerts the way you need.
  • Data Processing: Turn your data into automated PDF reports, .xls files, and infographics. Process your mentions gathered with Brand24 so you can use them outside of the tool.
  • Focus on What's Important: Narrow down your results to focus on what is most important for you.

Brand24 Pricing

Brand24.com offers a variety of pricing plans:

  • Individual Plan: Priced at $99 per month (or $79 per month if billed annually). This plan is ideal for tracking a small brand. It includes 3 keywords, 2K mentions per month, 1 user, and updates every 12 hours. It also includes basic AI features.
  • Team Plan: Priced at $179 per month (or $149 per month if billed annually). This plan is ideal for startups and small businesses. It includes 7 keywords, 5k mentions per month, unlimited users, and updates every hour. It also includes basic AI features.
  • Pro Plan: Priced at $249 per month (or $199 per month if billed annually). This plan is ideal for growing businesses and small agencies. It includes 12 keywords, 25k mentions per month, unlimited users, and real-time updates. It also includes advanced AI features.
  • Enterprise Plan: Priced at $499 per month (or $399 per month if billed annually). This plan is ideal for enterprise businesses and large agencies. It includes 25 keywords, 100k mentions per month, unlimited users, and real-time updates. It also includes advanced AI features.

All plans come with a free 14-day trial. No hidden fees. No credit card required. If you need more, you can extend the Enterprise plan to fit your needs. Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

Payment Method

Brand24.com accepts credit card payments. Users can update their credit card information in the account settings. It's always best to check the official website for the most accurate and up-to-date information. If you have any further questions or need help, you can reach out to their support via email at help@brand24.com.

Brand24 FAQs

FAQ

Brand24 Alternatives

Here are the top 10 alternatives to Brand24.com:

  1. Meltwater
  2. Brandwatch Consumer Intelligence
  3. Mentionlytics
  4. HootSuite
  5. Sprout Social
  6. Agorapulse
  7. Mention
  8. Quid
  9. Birdeye
  10. YouScan

These platforms offer similar features to Brand24.com, such as social media monitoring, sentiment analysis, influencer identification, and more. They vary in pricing, features, and user interface, so it's best to explore each one to see which fits your needs best.

FAQ

How To Open A Brand24 Account?

To open an account on Brand24.com, follow these steps:

  1. Visit the Brand24.com website.
  2. Click on the Sign Up button usually located at the top right corner of the page.
  3. Fill in the required details such as email address and password.
  4. Click on the Create Account button to complete the registration process.
  5. You may need to verify your email address by clicking on the verification link sent to your email.
  6. Once the email is verified, you can log in to your account and start using the services.

Remember, the exact steps may vary slightly based on the website's design and updates. Always refer to the official website for the most accurate information. If you encounter any issues, consider reaching out to Brand24's customer support for assistance.

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